Emergency Power Off system will be tested and will affect the projects on the MRI raid array in addition to the MRI machines affected by the normal monthly outage...
February 2, 2010 * Skilling raid array lost a hard drive, covered under warranty * Replacement installed 2/18/2010 * Rebuild completed successfully over ...
We unexpectedly lost power around 2pm in CII 3226. It appears that everything came back ok except for the chillers, but a call is in, and we're not expecting to ...
CII MRI cluster shut down due to cooling problems 2010 05 02. Message from HVAC: Saturday morning, one chiller went in alarm and tripped due to extended surge, wh...
Extensive outages caused by a failing console server that sent a break signal to all of the attached servers when it crashed. * The console server is experie...
Remote access machines are being relocated for cooling purposes. If you get disconnected, simply reconnect to remote.cs.rpi.edu and you should get a machine whic...
On June 3, 2010, we will be retiring the machines in Amos Eaton 215 which are hosted off of srs.cs.rpi.edu. This does not affect the Semi Annual Review of Student...
We will be upgrading most of our public facing servers starting December 13th and continuing into December 14th. We will try to keep the outages short, but note ...
The following are the scheduled power outages per building. Note that lab controlled machines will be shut down at 3pm to give time to fix problems, and machine...
We will be transitioning the last of the networks in Amos Eaton to new routers July 12th at 10am. It will affect subnets 1, 3, 6, 8, 28, and 29. It took a whil...
Account Expiration Your email is tied directly to your RCS account, so it will become unavailable when your RCS account does. Your linux account will not automati...
Account Restrictions Accounts have few resource limitations placed on them. Because of that, one person can easily take so much that other people are unable to w...
Account Suspension and Termination Accounts may be suspended for violations of CS Lab or campus computing policies. Campus policies are outlined in the ComEC, av...
Starting a little before 3pm today, there have been authentication issues interfering with wireless networking and sending email from many clients. Sending email...
Lally and Amos Eaton will lose power for two weekends to allow the replacement of a faulty electrical feeder: 8am Friday Aug 8 4:30pm Sunday Aug 10th 8am Friday...
Using CS Lab Resources CSLab resources are primarily intended for research purposes, though we recognize that often research and classwork do overlap. We also ma...
The CS email server will be taken down permanently in the near future, previously scheduled for October 5, 2012. This does not affect your @rpi.edu or @alum.rpi....
The following networks are used on campus, and you may want to consider special treatment of them on your firewall: * 128.213.x.x CS * 128.113.x.x RPI * ...
2010/09/24 CII Router Maintenance Due to scheduled maintenance, the main network router in the CII/Low Building will be down between 7:00am and 7:30am on Friday, ...
Passwords * new passwords must be at least 12 characters long and must be changed at least once every two years by using ssh to connect to master.cs.rpi.edu and ...
If you know which virus or worm you have, you can typically find the proper removal tool at Symantec http://www.symantec.com/security_response/index.jsp It is al...
Offices Each graduate office typically has at least one general purpose CSLab machine. While these machines may not restrict logins locally or remotely, it is exp...
There are many mail clients out there, but most will allow you to download your mailbox and store it locally. Mozilla Thunderbird is one I like personally. Mic...
Assuming all of your email is still on the server and all in your INBOX, you can use Mail Fetcher: * 1. Click on the gear in the upper right hand corner of th...
Email Servers exchange server for faculty and staff * https://dotcio.rpi.edu/services/email/exchange Students will use their standard RCS accounts for email. N...
Department email list server Login * Go to https://sympa.cs.rpi.edu/ * click on Rensselaer Computer Science * In general, you want to log in with your R...
After quite a bit of trial and error trying to get an iphone4 working with exchange (without the special pay client), we found that if you add an "other" server r...
This evening, Tuesday November 1st, beginning at approximately 5pm, maintenance to the Exchange Mail Infrastructure will begin. Maintenance may take up to 3 hrs a...
SSL certificates expired enmasse on 2010/09/24 @ 12:18 * The problem is known and actively being worked on. Workaround * In the warning dialog box displaye...
The problem is typically due to a problem with the registry. As long as you are careful, you can edit it. * Select start run * Enter regedit * Next, b...
DotCIO will be implementing the following change: As previously announced, this summer we will start blocking access to DNS servers that are not run by RPI. The f...
Amos Eaton 217 has 10 machines on one side of the room running Ubuntu that allow guest logins. It will not save your settings or files, but is good for quick bro...
Introduction We recommend using scp (secure copy) or sftp (secure file transfer) for file transfers. S* commands will authenticate your connection to a remote h...
New Project Space * A CS faculty member should email labstaff@cs.rpi.edu with the following information: * a suggestion for the name of the project ...
Resources * How do I access a computer (logging in) * Where do I find information on printing problems? * How do I transfer files to and from my account? ...
Exporting email to a text file From the gmail interface: * click the drop down Arrow by Reply and select the Message text garbled? option * Right click on t...
Individual users can create groups at http://groups.google.com/a/cs.rpi.edu following the directions at http://groups.google.com/support/bin/answer.py?answer=4660...
If you log in and see a message along the lines of: * Could not chdir to home directory /cs/${your userid}: Permission denied Home directories are being resto...
HOWTO: Forward email from user@rpi.edu to user@cs.rpi.edu * Forwarding RCS Email * or visit http://helpdesk.rpi.edu and search for Forwarding RCS Email ...
For exchange * https://sharepoint.rpi.edu/support/exchange/WikiPages/Outlook2007and2010Settings.aspx For gmail with two factor authentication * You need to...
* Select "Local Folders", then click on "View settings for this account" * Click on "Account Actions" at the bottom, and select "Add Email Account" * Fill i...
HOWTO: Enable your auto responder * Log into https://exchange.rpi.edu * Click on "Options" in the upper right hand corner of the screen, then select "Set Au...
Use ssh to connect to linux.cs.rpi.edu and type something along the lines of: * imapsync host1 hostname1 port1 port# user1 userid#1 domain1 fully.qualified...
The HVAC will be shut down in the MRC from Thursday, January 5th at 8am to Friday, January 6th at 4:30pm. The fans may come on for the period between midnight an...
* Unless you have a paid support contract, you can only update Java 6 to update version 45, and they reference 81. * If you need to be able to use Banner and...
We ask that you obtain an RCS Guest account to tie in for email and uid integration, and send the RCS login with the request for a CS account to labstaff. If you ...
WARNING! THIS TOPIC IS GENERATED BY TWiki.ChecklistPlugin PLUGIN. DO NOT EDIT THIS TOPIC (except table data)! Back to the checklist topic LabstaffHowto. *context...
Introduction Logging in remotely Logging in from the command line * Use the ssh (secure shell) command * ssh ${login}@linux.cs.rpi.edu p 22 Logging in u...
Table of Contents VPN to campus Follow the directions at https://dotcio.rpi.edu/services/network remote access/vpn connection and installation/configuring vpn ma...
Printing Configuration * Check the list of PublicPrinters for details on drivers and configuration options before proceeding to the general directions below ...
Windows Without Cygwin * If you do not have Cygwin installed, you can use another ssh client, such as putty to connect * click on putty.exe to download ...
Department servers Network services provided by the department include web, filesystem, backup, and remote access. Servers that you are likely to need are: hos...
Bionic Beaver (Ubuntu 18.04 LTS Desktop Version) Install With VirtualBox 5.2.x 1. If you are using a Windows host operating system, it must be either Pro or E...
Requesting a loaner laptop * A CS faculty member should email labstaff@cs.rpi.edu with the following information: * A list of CS/RCS user ids who will ne...
BUILDINGS AFFECTED: MRC SYSTEMS AFFECTED: Normal Power DATE WORK TO BE DONE: Tuesday September 18th LENGTH OF TIME REQUIRED: 4:30 PM to 5:30 PM REASON FOR SHUTDOW...
Requesting a new mailing list * See http://helpdesk.rpi.edu/update.do?artcenterkey=125 for details on requesting a mailing list from the VCC .StevenLindsey ...
Transitioning existing mailing lists * Select the desired CS mailing list off of https://www.cs.rpi.edu/mailman/listinfo * Click on the administrative inter...
For CS mailing lists, log into https://cs.sympa.rpi.edu/wws/home with your subscribed email address and password. You should see a list of lists that you are su...
There will be a change in the way the campus handles MX records for the CS domain. It has the potential to affect email delivery from off campus senders, but we ...
There is a planned outage of the campus exchange email server from 5pm 6pm on Wednesday, March 13th. It is recommended (but not required) that you exit your mai...
There will be a cooling shutdown in the MRC lasting from 8am to 4pm. We will be shutting down the grid machines named after states and research machines hosted i...
I migrated our database from our FreeBSD server to an Ubuntu server on Tuesday, January 15. There was a brief outage from 9am to about 9:30am while the current d...
There will be brief interruptions as ports are switched from our closet to the VCC closet beginning around 10am. There should be no change in the way things work ...
Mathworks, Inc. has modified the licensing structure for Matlab. Going forward the faculty/staff license will be separate from the student license. This distincti...
There is a charge of $0.05 per minute, and the complete directions are at http://helpdesk.rpi.edu/update.do?artcenterkey=531 Main.StevenLindsey 21 Jan 2009
We have moved all home directories and projects onto a network appliance(NetApp). This gives us greater reliability of storage, lower maintenance, and far simple...
There will be a number of power outages, primarily on the weekends to allow for replacing the electrical feeder. We recommend shutting down your machines ahead of...
Obtaining CS Accounts * Any faculty, staff, or graduate student of the Department of Computer Science may obtain an account for CSLab machines. These accounts ...
Students with the assistance of Rensselaer Center for Open Source the Open World project are providing a on campus mirror of several popular GNU/Linux, BSD and ...
Home directories were temporarily unavailable due to server problems Drive failed and removed from raid array. Awaiting replacement Replacement installed and arr...
CII Air conditioning outage * The VCC paged at 11:22pm reporting that the chilled water temperature was rising quickly in the CII and that HVAC had been notifi...
Outgoing mail is currently not being sent but is queueing up on the local machines Problem fixed 3:48pm, but it may take a while to clear unsent messages. Otherw...
Extensive outage in MRC * Networking, some phones, and the video bulletin boards affected * VCC notified at 4:30 * Root cause unknown, but may have been ...
Electrical problems in Amos Eaton machine room * UPS died and was causing machines attached to it to reboot occasionally at first, and then nearly constatntly ...
After experiencing extreme network slowness, we tracked it down to packet loss going from the CS network to the VCC (but not the other direction). We will be rep...
* OPS paged at 11:20pm on the 17th saying the cooling had failed and the temperature was going up. * No word from HVAC as of midnight, so cluster shut down ...
Confirmed that mail seems to be piling up on the RCS exchange server for CS accounts since the 27th. Working with the VCC to fix the problem. Email from off cam...
2010/09/30 OK Projects fileserver filled last night around 7:30pm 2010/09/28 OK Remote hosts ashley and monica are offline. An interactive user shell u...
2010/11/24 ok Home directory access offline will be restored in ~15/20 minutes 2010/11/24 ok Home directories are not accessible.TWiki server was also...
Buildings affected included AE, Lally, Sage, MRC, and others. Did not include VCC, Folsom, or CII Duration around 30 minutes. Cause was said to be a squirrel sho...
Current Status * Accounts restored as of 6am on 2/20/2011. Symptoms * zfs filesystem /cs home directories are mounted from has reported corruption. * H...
* We were having trouble with the hard drives in the raid array, and the progress that had been made on restores was lost. * An older copy of web pages is now ...
Laundry list * Clam Antivirus corrupt virus scanner DBs were found on two mailservers that affected receipt of incoming mail. Content has been replaced with...
It looks like the server started having trouble around 4am but was available to most machines, and started having widespread trouble around 7am. The machine is b...
2011/04/30 OK Home directories unavailable, synchronizing disks 2011/04/13 OK A networking switch in Amos Eaton croaked this morning. Servers have been...
status as of 8/1/2011 7/29/2011 down printing is down 7/28/2011 ok Remote access machines mounting /projects and /cs from netapp (see home directory...
12/5/2011 ok AE 118 AC condensate pump failed bypassed 12/1/2011 ok Email mx record changed prematurely, mailing lists, students, and a few others aff...
The web server which serves home pages was down due to all of the httpd processes being stuck on disk wait. Server stalled during reboot and had to be power cycl...
3/28/2012 ok Homework submission confirmation email bouncing, will be relayed manually occasionally 3/20/2012 ok Twiki server ran out of swap and reboot...
Aug 30 working authentication issues with email again Aug 28 working authentication issues were causing problems sending email and connecting to wirel...
10/4/16 ok Our connection to the netapp was down from around 9am to 11am due to NFS server memory exhaustion 10/5/16 ok CII machine room overheated and ...
5/15/17 5/16/17 unreliable overnight It appears that the exchange server ran out of space and some messages were being rejected, problem fixed 5/16/17@8:34
The air conditioner in Amos Eaton 118 stopped working. The unit turned off because the conensate pump was too full. After manually draining the pump and cleanin...
The exhaust hose for Amos Eaton 118 (Cisco Academy) tore through in two places and could not be repaired. I was eventually able to install a new exhaust hose and ...
The file server was on its way back up and was checking the filesystem when the watchdog timer expired and rebooted the machine Machine restored to service 8:07pm...
The CGI server ran out of swap space during project submission and crashed and would not boot due to the IPMI log being full. Booted to BIOS and cleared out yea...
Cooling is back, and not expected to need to be shut down in an emergency situation as the load has been rebalanced, but the electrical work is not all done, so a...
An emergency power outage is being scheduled by the RPI Electrical shop to replace an emergency transfer switch at the CII. The outage is scheduled to beginning ...
The following message came out warning of a brief outage Friday, November 30 starting at 6am. Please plan accordingly. DotCIO will be implementing some changes t...
DNS service is now handled by the VCC, but short term please continue to send requests through labstaff #64;cs.rpi.edu until troubleshooting is complete.
The project server crashed twice when trying to delete a project that was interfering with backups. We will leave it until the transition to the netapp is comple...
github.com is blocked by the VCC at the moment because it wound up on a blacklist (Botnet Traffic Filter). They said that someone from github will need to talk t...
Server mysteriously rebooted twice and won't respond now. Printing directly to printers from desktops or linux.cs.rpi.edu not affected, but printing from remote.c...
The server on which home directories and the majority of our infrastructure depends is no longer able to boot properly. I finished copying the information off of...
One of the campus LDAP servers run by CMT, gondor.cct.rpi.edu, started having disk issues late last week. Saturday, it effectively died. As it turns out, a lot of...
The network transition is complete. Some ports on subnet 17 had a configuration problem, but should be fixed as of 3:30pm 2/15/2012. If you are still having any ...
freebsd.remote.cs.rpi.edu is available again providing the air conditioning continues to work and at least some of the machines should be available during the pow...
Cooling should be stable, although another outage to finish fixing the electrical infrastructure may still be needed in the future. If remote.cs.rpi.edu is not av...
Mail server was dependent on several other servers, and we were hoping to migrate away from it before problems hit. Unfortunately that was not possible, so I con...
It appears that email sent to (CS) mailing lists started bouncing January 24th or 25th. Regular email does not appear to be affected. Missed messages will still...
Mailing lists broken as of November 11th at 4:59 pm. Problem seems to have come from nscd caching bad data. Still trying to fix problems that stemmed from it. Ma...
Due to an air conditioning outage in the MRC, we have shut down all of the machines in the MRC machine room except for the networking switches, which we hoped wou...
Due to a misunderstanding, the partition on the NetApp that most of the personal web directories were mounted on was was believed to be inactive and destroyed Jul...
Those users not transitioned to exchange and CS mailing lists not working due to a mistake in DNS. Fixed around 1:30pm. It turned out that problems from the chang...
The server reports that the user is not known when trying to send from the exchange server to a non exchange email address even when using the web client. It appe...
Some users seem to have corrupt entries that allow them to get their mail, but not log in to respite or the VPN. Changing the password sometimes fixes the proble...
The subversion and trac server appeared to have lost a power supply. Since it was going to take over 2 weeks to fix it, we transferred the service to another mac...
While trying to restore an old web page for a user, the filesystem mounts got messed up. Everything should be back to normal as of 10:20pm 2/15/2012. Outage due ...
FreeBSD workstations depended on barak and will need to be re installed with Ubuntu when time permits (not for a while) Solaris workstations will need to be conve...
Physical Facilities said that the MRC is in a shutdown and would be for at least 2 days. Shutting down machines in the MRC machine room to prevent heat damage. ...
Changing your password When you receive your account info, please log in to master.cs.rpi.edu and change your password with the passwd command. When picking you...
We are expiring passwords for all users that have not changed their passwords since January 2011. You will be required to log in to remote.cs.rpi.edu (or one of ...
Adjusting browser settings to prevent use of SSLv3 Firefox * in a new tab, type about:config in the address box * scroll down and double click on the line ...
There is a power outage scheduled for Amos Eaton, Lally, and the Green building from 1pm on August 1st to 3am on August 2nd. Email and linux.cs.rpi.edu will not...
5 7pm Remove breaker for repair. This is phase 1 of 3. Two additional outages will be required to complete this work. The next two dates are TBD. See also http...
Reporting a problem Before reporting a problem, please check the downtime page to see if the problem has already been reported. Problems with email should be repo...
Last Published Publisher JoeyArmstrong Date 02 Jan 2008 19:48 {PublishContrib}{Dir} /local/TWiki/published/ {PublishContrib}{URL} https://twiki.cs.rpi.edu/t...
* Request: Creation of a project database * Request: Creation of a Mailing List * Request: Filesystem Storage * Request: Creation of a Subversion Reposit...
Departmental Backups Files in your unix home directory or under project space are automatically backed up several times each day. A snapshot (see below) of files...
RPICS wireless service will be discontinued June 30th, 2010. You should transition to 802.1x wireless ahead of time and let us know of any difficulties you have....
We transitioned to having the VCC provide dns on Wednesday, August 3rd at 8am due to technical problems. If you manually configure your DNS settings, it should be...
We are transitioning to email being hosted on the campus exchange server. During the transition, you can check to see if it is complete by sending email to your ...
The following is a list of commonly used packages with high impact vulnerabilities (more recent at the top): Package OS Minimum Version As of * Severity...
Packages Available from CS Windows * Windows 7 Enterprise (32 and 64 bit) * Microsoft Office 2010 (and 2013, but not recommended) Mac * Microsoft Offic...
The following is a list of commonly used packages with high impact vulnerabilities (more recent at the top): Package OS Minimum Version As of Java a...
Many students have had their CS email migrated to being delivered to their CS accounts. Please be sure to update your Respite settings to be sure your spam filte...
Intent The Student RA Letter Generator (SRA) can be used to enter data and batch a request to have a Research Assistant letter printed and mailed to students. In...
Requesting creation of a subversion repository * A CS faculty member should email labstaff@cs.rpi.edu with the following information: * Repository name ...
Linux * Ubuntu Linux 12.04, 14.04 * Please see LabstaffUbuntu for additional advice. OSX/ Apple ( not officially supported ) * Labstaff will help as p...
The CS mailing lists transitioned to the Sympa server in the VCC, and are accessible from https://cs.sympa.rpi.edu/. In brief: * The new server has a lot more ...
TWiki Logos The official TWiki logo is a big "T" in a speech bubble convenying "working together", and has a "collaborate with TWiki" tag line. TWiki.org Logo A...
Site level preferences are located in .TWikiPreferences , however this .TWikiPreferences prefs topic has override priority and should be used for local cus...
RPI CS Twiki Problems * After logging in with CS account password user is identified as 'EDU' in the top left corner (Hello EDU) * FIX: Register to creat...
For all regular requests, send email to labstaff #64;cs.rpi.edu. If you need to page labstaff, faculty and staff can email labstaff pager #64;cs.rpi.edu. Please ...
HELP: I am unable to edit wiki web pages * First register with the twiki server * A valid CS or RCS login / email address is required * After register...
WARNING! THIS TOPIC IS GENERATED BY TWiki.ChecklistPlugin PLUGIN. DO NOT EDIT THIS TOPIC (except table data)! Back to the checklist topic TwikiHowto. context *...
Logging In using your CS Account The first time you log in, it will most likely be through ssh to linux.cs.rpi.edu or directly on one of the public workstations i...
User Responsibilities Users are expected to follow some fairly obvious rules of conduct (in addition to those in the document Policy on Electronic Citizenship, wh...
Using Your CS Account You may ssh into linux.cs.rpi.edu to access your home directory and run programs. Please be considerate and confine extended runs for resea...
Resolving Guest DNS While Connected to Campus VPN If your Virtualbox Guest cannot resolve DNS while the host is connected to campus VPN do the following: Find ...
If your computer did not come with an anti virus package installed, Microsoft Security Essentials is free to download from http://windows.microsoft.com/en US/wind...
Checking for certificate expiration * Internet Explorer * select Internet Options #8594; Advanced and under the Security heading, make sure that "Check ...
chrome firefox * T ools, Add Ons * Click the Get Add ons tab * Click Browse All Add ons in the top right corner * Search for plugins of interest the...
Important Note * Do not fall for scams that try to gather passwords or personal information. (Click here for tips on avoiding them) * Alerts and Downtime ...
From your home directory, type: * mkdir public.html * chmod 755 public.html and then put your index.html and other files inside the directory. Your web p...
LabstaffWeb Web Preferences The following settings are web preferences of the LabstaffWeb web. These preferences overwrite the site level preferences in . and...
Avoiding Web Scams * Always suspect requests for information that you did not initiate. * Hover over links before clicking them and make sure they are point...
CS Department Wiki Servers TODO * TWikiSkins Skin TWiki for RPI * Add ALLOWtCCHANGE = $user to the new user template * Obsolete hosts wiki3.cs and wik...
Pages in a TWiki web are rendered dynamically when requested. When pages grow large and cannot be broken down into a hierarchy web of pages rendering them can ta...
Users are recommended (by US CERT) to take the following actions to remediate Simda (and other) infections: * Use and maintain anti virus software Anti virus...
Printing * If you have problems with the HP printer installer, try the following: * Download the latest software from the web site * Select the advan...
Zeus continues to have problems with one of the partitions. We hope to have it back up on the 5th or 6th after moving data off of the affected partition. .Stev...